FSA Handbook: Responsibilities of Providers and Distributors for the Fair Treatment of Customers (Archive 31/3/2013)
Materials
In this Regulatory Guide, the FSA outlines its views on what the combination of Principles for Businesses and detailed rules require of providers and distributors to treat customers fairly.
This handbook was archived on 31st March 2013 and is no longer being updated.
This handbook was archived on 31st March 2013 and is no longer being updated.