FSA Handbook: Dispute Resolution: Complaints (Archive 31/3/2013)


Dispute Resolutions: Complaints forms part of the Financial Services Authority Handbook of Rules and Guidance. Dispute Resolutions: Complaints can be found in the Redress section of the Handbook and details the requirements for handling complaints and the Financial Ombudsman Service arrangements.

This handbook was archived on 31st March 2013 and is no longer being updated.


 Farhia Farah Online editor