Craig Armstrong


Partner, Shoosmiths


Craig heads the IT discipline within Shoosmiths’ Commercial team and advises on a wide range of IT and sourcing matters across a wide range of industry sectors with a particular focus on the IT, financial services and retail sectors.

Craig's diverse experience includes negotiating IT infrastructure and desktop outsourcings, ERP and CRM system procurements, complex IT-centric and business process outsourcings (both onshore and offshore), negotiating software implementation, licensing and support agreements, advising on intellectual property issues within the technology, healthcare and biotechnology sector and advising on contractual arrangements relating to e-commerce trading platforms and co-branded financial services on behalf of financial institutions and retail partners.

Craig also has niche expertise within financial services and regularly advises on merchant acquiring, co- branded and affinity products, customer account value added services and other commercial contracts within the retail financial services sector.

Craig is ITIL certified, the leading global best business practice for IT Service Management.

Published Works

Areas of Practice


Year Qualified



University of Wales, Cardiff LLB, Law 1994 – 1997


Society for Computers and Law